Shipping policy

Shipping Policy

Last updated: 25 March 2026

At Rosetta, we offer complimentary worldwide shipping on all orders.

Processing Time

Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been shipped.

Delivery Time

Delivery typically takes 7–15 business days, depending on destination and local customs processing. Delivery times are estimates only and may vary due to carrier delays, customs procedures, or peak seasons.

Shipping Delays

We are not liable for delays caused by shipping carriers, customs processing, or events outside our reasonable control. However, we will do our best to assist you if any issues arise.

Tracking

All orders include tracking. Tracking information will be sent to your email once available.

Customs & Import Duties

Depending on your country, customs fees, import duties, or local taxes may apply. These charges are the responsibility of the customer and are not included in the product price unless otherwise stated.

Incorrect Address

Please ensure your shipping information is accurate at checkout. If an incorrect address is provided and the order has already been processed or shipped, we are not responsible for delivery issues.